Accessible Canada Act

The CER’s inaugural Accessibility Plan 2023–2025 (Plan), was posted on our external website on December 30 in compliance with the Accessible Canada Act. It is the product of several months of consultations with staff, as well as research into barriers to accessibility, and the identification of potential solutions to those barriers.

The work reflected in this plan builds on changes currently underway at the CER to update policies, programs, practices, and services to create a more inclusive environment for everyone, and a more accessible one for persons with disabilities.

The Plan is a key part of the work to improve diversity and inclusion at the CER, as well as our strategic priority to increase trust and confidence in the CER as a regulator and as an employer of choice. The Plan aligns with the implementation of the CER’s Diversity and Belonging Roadmap, and commitments identified in the Employment Equity, Diversity and Inclusion Plan for 2021–2024, which are provided to Parliament on an annual basis.

The CER fully supports the Government of Canada’s goal to create a barrier-free Canada by 2040 – which includes identifying, removing, and preventing barriers to accessibility in the federal jurisdiction.

We look forward to receiving input on the Plan – feedback is invited and welcome, as it helps us continually improve and target our efforts to create a barrier-free CER.

To view the French page, please visit https://dialogueregie.ca/plan-sur-l-accessibilite. Dialogue is in the respondent’s preferred language and will not be translated.

The CER’s inaugural Accessibility Plan 2023–2025 (Plan), was posted on our external website on December 30 in compliance with the Accessible Canada Act. It is the product of several months of consultations with staff, as well as research into barriers to accessibility, and the identification of potential solutions to those barriers.

The work reflected in this plan builds on changes currently underway at the CER to update policies, programs, practices, and services to create a more inclusive environment for everyone, and a more accessible one for persons with disabilities.

The Plan is a key part of the work to improve diversity and inclusion at the CER, as well as our strategic priority to increase trust and confidence in the CER as a regulator and as an employer of choice. The Plan aligns with the implementation of the CER’s Diversity and Belonging Roadmap, and commitments identified in the Employment Equity, Diversity and Inclusion Plan for 2021–2024, which are provided to Parliament on an annual basis.

The CER fully supports the Government of Canada’s goal to create a barrier-free Canada by 2040 – which includes identifying, removing, and preventing barriers to accessibility in the federal jurisdiction.

We look forward to receiving input on the Plan – feedback is invited and welcome, as it helps us continually improve and target our efforts to create a barrier-free CER.

To view the French page, please visit https://dialogueregie.ca/plan-sur-l-accessibilite. Dialogue is in the respondent’s preferred language and will not be translated.

  • CLOSED: This survey has concluded.
    1. Many Canadians with disabilities are unemployed or underemployed.

    2. There are 645,000 Canadians with disabilities who have the potential to work in an inclusive labour market and are not currently working. [1]

    3. Statistics Canada’s 2017 Canadian Survey on Disability found that 15.6 per cent of the Canadian workforce (aged 25 to 64) is made of up by persons with a disability.[2]  

    4. However, in the 2017 to 2018 fiscal year:
      • only 5.3 per cent of public servants self-identified as a person with a disability.
      • 2.9% identified as a person with a disability when applying for a position

    Questions for consideration:
    What might be some barriers at the CER to employing persons with disabilities?
    Why do so few people with disabilities work at the CER?
    Why do so few people with disabilities work at the CER?
    What about barriers specific to Recruiting, Retaining, and Promoting persons with disabilities?


    [1] https://www.canada.ca/en/employment-social-development/campaigns/hiring-persons-disabilities.html 
    [2]
    https://www.canada.ca/en/government/publicservice/wellness-inclusion-diversity-public-service/diversity-inclusion-public-service/accessibility-public-service/accessibility-strategy-public-service-toc/accessibility-strategy-public-service-employment.html

  • CLOSED: This survey has concluded.

    Persons with disabilities often report challenges in their workplaces, such as a lack of automatic door openers and poor signage and wayfinding. Also, in the first survey on the development of the Federal Accessibility Strategy, several respondents noted that the physical workspace does not account for invisible disabilities, such as:[1]

    1. environmental sensitivities
    2. chronic pain
    3. anxiety
    4. autism

    Questions for consideration:

    What might be some barriers at the CER’s built environment in Calgary, Vancouver and in Montreal?

    What are some barriers to accessibility in your home office?


  • CLOSED: This survey has concluded.

    Communication barriers exist because not all people read or understand in the same way. For instance, some information or communication barriers are:

    • Audio-only fire alarms
    • Lack of large print and Braille on elevators, signs, or room numbers
    • Live events or public meetings without captions or Sign language interpretation
    • Forms, pamphlets, or menus offered only in standard-sized print
    • Telephone-only contact information
    • PDF documents made from images instead of text
    • No audio-visual announcements on public transit
    • Websites that do not comply with Web Content Accessibility Guidelines (WCAG) 2.0, Level AA

    Information or communication barriers happen when organizations offer information in only one way. This type of barrier most often affects people with sensory or print disabilities. For instance, these barriers impact people who are:

    • Blind
    • Visually impaired
    • Deaf
    • Hard of hearing
    • Deafblind

    In addition, these barriers also impact people who have:

    • Learning disabilities that affect how they process writing
    • Physical disabilities that prevent them from holding or turning pages.[1]

    Questions for consideration:

    What might be some barriers to inclusive communications at the CER?

  • CLOSED: This survey has concluded.

    Public Service and Procurement Canada manages much of the Government of Canada’s procurement. It aims to ensure that the goods and services purchased are accessible by design, where possible, so that Canadians with disabilities can use them without adaptation.

    Departments and agencies such as the CER have a role to play within their procurement activities also. Some questions that should be asked at the beginning of the procurement cycle are: 

    • Can the product/technology be used by someone: 
      1. In a seated position? 
      2. Using one hand, with limited upper body strength? 
      3. With limited fine motor skills? 
      4. With vision or hearing loss? 
    • Does the product have ergonomic features? 
    • Are there environmental irritants associated with the particular product (e.g. smells, flashing lights, toxins)?
    • Can the supplier communicate with and accommodate people with different types of disabilities? 
    • Is the site accessible by different modes of transportation and by persons with disabilities? 
    • Will attendees have a direct line of sight to a sign language interpreter?
    • Does the facility have emergency procedures to assist people with disabilities?

    Questions for consideration:

    What might be some barriers to procurement at the CER?

  • CLOSED: This survey has concluded.

    The CER has no direct mandate for transportation. However, some of our work may involve transportation. For example, most staff must use some form of transportation to get to work. Other staff may be required to travel for work.

    Questions for consideration:

    Are all transportation components of the CER’s work accessible? 

    What might be some barriers to accessible transportation at the CER?

Page last updated: 29 Mar 2023, 11:15 AM