CLOSED: This survey has concluded.
5. Priority Area: The design and delivery of programs and services
Did you know that the CER provides over a dozen programs or services to Canadians? These include:
- CER Financial Audit of Regulated Companies (Management System and Industry Performance),
- CER Financial Audit of Regulated Companies. (Infrastructure, Tolls and Export Applications),
- Processing Applications for Long-term Export License,
- Responding to Library Requests,
- Processing Applications under the National Energy Board Act, sections 52, 58 or 58.16,
- Electricity Export Permits,
- Processing Non-hearing Applications under National Energy Board Act, section 58, or Canadian Energy Regulator Act, section 214,
- Processing Canada Oil and Gas Operations Act Applications,
- Processing Canada Petroleum Resources Act Applications,
- Hearing Recommendations/Decisions,
- Access to Information Requests,
- Export/Import Authorizations,
- Processing Landowner Complaints,
- Processing Participant Funding Requests,
- Canada Energy Regulator Management System Audits of Regulated Companies,
- Processing Applications under the Canadian Energy Regulator Act, sections 183, 214, 262 or 298,
- Canada Energy Regulator (CER)'s Emergency Response Procedures.
Questions for consideration: How can the CER begin to improve the accessibility of client services and programs? |